Servomo vs Shotgun
Shotgun or Servomo? Price, audience and where the money goes
In short: Shotgun doesn't publish its organiser pricing, charges the buyer variable fees and transfers 24 hours after the event; Servomo publishes 4% with no contract down to 2% with a 4-year contract and the money from every sale goes straight into the organiser's terminal.
Shotgun is a French ticketing platform for clubs, collectives, festivals and labels, with a very strong marketplace of its own in electronic music: more than 5 million active users, according to its website. What it doesn't publish is its price for organisers; variable service fees per ticket are added for the buyer.
Servomo publishes its price (4% with no contract down to 2% with a 4-year contract of sales, paid by the organiser) and every sale goes into the venue's terminal straight away, by card and Bizum. And it runs guest lists, promoters with settlement, VIP tables, the door and the bar.
What is Shotgun?
Shotgun (Shotgun SAS, France) is a ticketing platform and event marketplace focused on electronic music, clubs and festivals. According to its help centre, the organiser sets their price and Shotgun adds its service fees, paid by the buyer; each event's balance is transferred 24 hours after it ends and reaches the bank in 2 or 3 working days. It doesn't publish its organiser pricing.
Servomo vs Shotgun: quick comparison
| Servomo | Shotgun | |
|---|---|---|
| Published price | Yes: 4% with no contract down to 2% with a 4-year contract of sales (minimum €0.30 + VAT per ticket), no monthly fee | No published organiser pricing; variable service fees per ticket are added for the buyer |
| Where the money goes | Into your venue's terminal at the moment of each sale | Shotgun collects it (with Stripe); the event's balance is transferred 24 hours later and takes 2 or 3 working days |
| Promoters | Each promoter with their own link and list; the night's settlement comes out by ticket type, with no manual records | Promoters with their own link and code; according to its help centre, it doesn't split commissions automatically |
| VIP tables | Bookings with a deposit into the venue's terminal and a table plan. No Servomo commission | Group tickets, which its help centre suggests for table or area bookings |
| Door and box office | QR scanner on the doorman's phone, live capacity, box office and an incident log | Door sales and tickets for predefined guest lists |
| Own audience | Your website with your brand and line-up; the buyers are yours and you contact them with your campaigns | A marketplace with more than 5 million active users, according to its website: the event appears there |
| Languages | Spanish, Basque and English | Public site in Spanish; organiser site in French, English and Portuguese |
| Invoice for every sale | TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre) | Not detailed on its website |
What getting paid online costs you
Where the money goes
Servomo: The money goes from the buyer straight into the business's own card terminal (Redsys/Bizum, in its name). Servomo never touches the funds, so there's no payout to wait for
Shotgun: Shotgun collects the sale (with Stripe) and transfers the event's balance 24 hours after it ends
What your customer pays on top of the price
Servomo: Whatever the business decides: any booking fee is set by the organiser, not the platform (up to 10%)
Shotgun: Variable service fees per ticket, paid by the buyer; it doesn't publish the amount
If you sell tickets for a nightclub or venue
Servomo
No monthly fee: 4% with no contract down to 2% with a 4-year contract of sales (minimum €0.30 + VAT per ticket), paid by the business. VIP tables pay no commission
Shotgun
It doesn't publish its organiser pricing. Ask in writing what it charges you, what your crowd pays and when it pays you out
Source: Shotgun organiser website (pro.shotgun.live) and its help centre (support-pro.shotgun.live and support.shotgun.live: ticket set-up, fund transfers, promoters and fees), checked on 11-11-2026. It has no public pricing page.
The verdict: Servomo or Shotgun?
Shotgun wins on its own audience, especially in electronic music. Servomo wins on a published price, on where the money goes and on what happens inside the venue: promoters with settlement, VIP tables, the door and the bar.
Servomo wins on
- Published price: 4% with no contract down to 2% with a 4-year contract
- Payment straight into your terminal, by card and Bizum
- Automatic settlement of the night for promoters
- A dashboard in Spanish, Basque and English and a legal invoice for every sale
Shotgun fits if…
- You put on electronic music and want to appear in a marketplace with millions of users
- Your crowd already buys on Shotgun and you also sell in France
Why businesses choose Servomo
- A published price: 4% with no contract down to 2% with a 4-year contract, paid by the organiser.
- The money from every sale goes into your terminal straight away.
- Promoters with automatic settlement of the night and VIP tables with a deposit.
- A legal invoice for every sale, a dashboard in Spanish, Basque and English and a dedicated person for your venue.
Everything Servomo includes
- A dedicated person for your business, on WhatsApp or in person, and custom development of what you need
- Online ticket sales with QR, charged instantly to the business's own card terminal (card and Bizum via Redsys): no waiting until after the event to get paid
- A login for each role, and each one only sees their part: door, promoters, box office, bar, hostess, office, design and admin
- Your website with your brand, colours and line-up, on your own domain too, built and run by us
- Tickets in Apple Wallet and Google Wallet
- Ticket types with price tiers, quotas, add-ons and discount codes
- Guest lists and free lists with no commission
- Promoters with their own link: they see what they sell, sell from their quota offline and the night's settlement is automatic
- VIP tables with a deposit and a live floor plan, with no Servomo commission
- Door control with the doorman's phone: QR scanner, live capacity and scope by door and ticket type
- Box office at the door and a log of incidents and bans
- Bar POS on each bartender's phone and, at festivals, NFC wristbands to get in and pay at the bars
- Live reports for the night (tickets, tables, bar and promoters)
- Safe ticket resale between customers
- Friend groups and a photo wall for every night, so your crowd comes back
- Email campaigns to your own buyers, with a tracked link for each place you advertise
- A legal invoice for every sale: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre)
- iPhone and Android apps; Spanish, Basque and English as standard
Conclusion: Shotgun or Servomo
If you put on electronic music and want to be found by the audience of a big marketplace, Shotgun has it. If you want to know what you pay before you start, take every sale into your own terminal and run promoters, VIP tables and the door in a dashboard in your language, Servomo is the alternative (4% with no contract down to 2% with a 4-year contract, no monthly fee).
FAQ: Servomo vs Shotgun
How much does Shotgun charge organisers?
It doesn't publish it: it has no public pricing page (checked on 11-11-2026). Its help centre explains that the organiser sets their price and Shotgun adds variable service fees for the buyer. Ask for its terms in writing before comparing.
How much does Servomo cost for a nightclub?
No monthly fee: 4% with no contract down to 2% with a 4-year contract of what you sell (minimum €0.30 + VAT per ticket), settled afterwards. VIP tables and free guest lists pay no commission. Servomo's fee is paid by the venue, never added on by the platform. If you want a booking fee for the buyer, you set it (up to 10%) or charge none. With no contract you can leave whenever you like; a contract only lowers the percentage.
Where does the ticket money go with Servomo?
Into the venue's own card terminal (Redsys, with card and Bizum), in its name, like any other card sale. Servomo never touches the funds and there's no payout to wait for; its percentage is invoiced separately.
When does Shotgun pay out?
Each event's balance is transferred automatically 24 hours after it ends and takes 2 or 3 working days to reach the bank, according to its help centre.
How do I switch to Servomo?
Write to us and we'll set up your first event: we can move your published line-up to Servomo, you add your promoters with their links and connect your bank's card terminal. With no contract you can try it and leave whenever you like.
Other comparisons
Comparison based on each provider's public information. Third-party terms can change: always check them on their official website. Shotgun is a trademark of its respective owner and has no relationship with Servomo.