Guinness World Record with ABK

Ticketing software, built with the people who sell the tickets

Servomo is a technology company from Barakaldo (Biscay) that develops software to sell tickets, run events and manage businesses. We didn't design it in an office: we started by visiting more than 70 businesses and, with the same method, moved on to venues, promoters, associations and clubs.

In short: Servomo is a Spanish technology company (Servomo Servicios Pymes y Autónomos, S.L., Barakaldo) that develops software to sell tickets and run events: venues, nightclubs, promoters, festivals, associations and clubs. The money from every ticket goes straight into the organiser's card terminal, with no settlements to wait for; promoters have their own link and payout, the door is run from a phone and every business has its own social network. With Servomo, ABK sold the 3,000 tickets for the world's longest talo with txistorra, a Guinness World Record. It also runs calendars and bookings for beauty businesses.

We started with a notebook: more than 70 businesses in Cruces, Barakaldo, Deusto and Bilbao, asking what went wrong in their day-to-day work and in the apps they used. That gave us the first version, for hair salons, barbershops and beauty centres.

With the same method we moved into events, where the pain points were different. Settlements: with a ticketing platform, the money from each sale goes through it and arrives days later. And one-size-fits-all systems that the venue or promoter has to adapt to.

Servomo does it the other way round: every ticket is charged in the organiser's own card terminal, by card or Bizum, and the money goes straight into their account. Promoters have their own link and payout, the door is run from a phone and the software adapts to each business: with a contract of one year or more, the custom website and the setup are included.

And since we also see how the public uses it, every events business has its own social network: a photo wall for each event, profiles with @ and Instagram, and the list of who's going. We develop all of it ourselves, and every improvement still comes from a problem a business tells us about, not from a feature list.

How we got here

  1. A notebook and 70 businesses

    Hair salons, barbershops and beauty centres in Cruces, Barakaldo, Deusto and Bilbao: what went wrong and what they would change in their apps.

  2. A calendar against no-shows

    The first version: deposits, WhatsApp reminders and confirmation with a deadline, with 0% commission per appointment.

  3. Then came the events

    Venues, promoters, associations and clubs, tired of waiting for settlements. The money from every ticket, straight into their own card terminal, with promoters and the door on a phone.

  4. A social network for every business

    A photo wall for each event, profiles with @ and Instagram, and who's going: the public comes back before and after every event.

  5. A Guinness World Record

    On 18 October 2026, ABK sold with Servomo the 3,000 tickets for the world's longest talo with txistorra: 103.18 metres, sold out in 22 days.

  6. Today

    Tickets, events and appointments on one platform, with an app on the App Store and Google Play.

See the record case study

What venues and organisers asked us for

Your money, with no settlements to wait for

With a ticketing platform, the money from each sale goes through it and is paid out to you later. With Servomo every ticket is charged in the business's own card terminal: the money goes straight into its account, with no middlemen.

A published price

No monthly fee: 4% + VAT of sales, dropping to 2% with a contract, with a minimum of €0.30 + VAT per ticket. VIP tables and free guest lists pay no commission.

Promoters and the door on a phone

Each promoter has their own link and list, sells from their allocation even without a connection, and gets their payout when the night closes. At the door, the scanner runs on the doorman's phone, with live capacity.

Tailor-made, with its own social network

No one-size-fits-all systems: the software and the website adapt to each business. And every events business has its own social network: a photo wall for each event, profiles with @ and Instagram, and who's going.

Servomo in exact figures

CompanyServomo Servicios Pymes y Autónomos, S.L., a technology company based in Barakaldo (Biscay). Tax ID B05592902. It develops and maintains its own software
Tickets and eventsNo monthly fee: 4% + VAT of sales, dropping to 2% + VAT with a contract, with a minimum of €0.30 + VAT per ticket. VIP tables and free guest lists pay no commission.
Where the money goesInto the business's own card terminal, by card and Bizum through Redsys (a Spanish gateway): Servomo never touches the funds
Calendar and appointments (beauty)Three plans with a monthly fee based on how many people work there, from €20/month + VAT. 0% commission per booking and a 14-day free trial
CommitmentNone: multi-year contracts are optional and only lower the price. Your data is yours; leave whenever you want
Legal invoicingLegal invoice for every payment: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre)
Events social networkEach events business has its own: a photo wall for each event, profiles with @ and Instagram, and who's going
Languages and appsSpanish, Basque and English; apps for iPhone and Android
OriginMade in the Basque Country (Barakaldo, Biscay)

Frequently asked questions

Who is behind Servomo?

Servomo Servicios Pymes y Autónomos, S.L., a technology company from Barakaldo (Biscay) that develops its own software. It started by visiting more than 70 businesses in Cruces, Barakaldo, Deusto and Bilbao to ask what went wrong for them, and used the same method to build its ticketing with venues, promoters, associations and clubs.

Can Servomo be used to sell event tickets?

Yes. Venues, nightclubs, promoters, festivals, associations and clubs use Servomo to sell QR tickets, run the door from a phone, hand out links to their promoters and see live capacity. On 18 October 2026, ABK (Asociación Barakaldo) sold with Servomo the 3,000 tickets for the world's longest talo with txistorra, a Guinness World Record.

Where does the ticket money go?

Into the business's own card terminal (Redsys, by card and Bizum), in its name, like any other card sale. Servomo never touches the funds and there's no settlement to wait for; its commission is invoiced separately.

How much does Servomo cost?

It depends on what you use Servomo for. To sell tickets, there's no monthly fee: 4% + VAT of sales, dropping to 2% with a contract, with a minimum of €0.30 + VAT per ticket. For calendars and appointments, three plans with a monthly fee based on how many people work there, from €20/month + VAT. No commitment: multi-year contracts are optional and lower the price.

What is Servomo's social network for events?

Every events business has its own: a photo wall for each event where ticket holders post their photos, react and comment; profiles with @ and Instagram to mention and follow friends; and the list of who's going, which the business decides whether to show. Every photo someone posts is advertising for the business among their friends.

Is Servomo only for events?

No. It started in beauty and still runs calendars, bookings and payments for hair salons, barbershops, beauty centres and tattoo studios, with its own system against no-shows and 0% commission per booking.

Does Servomo take Bizum and issue legal invoices?

Yes. It takes Bizum and card payments through Redsys, in the business's own card terminal, and issues the legal invoice for every payment: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre).

Built with you. Try it at your next event.

Sell tickets through your own card terminal, with your promoters and the door on a phone. No monthly fee and no commitment.

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