Business guides

5 mistakes that cost your academy students

The five most expensive mistakes of an academy are only enrolling by phone or in person, giving one-off classes without taking payment on booking, chasing fees at the end of the month, not telling families about changes and having no waiting list when groups fill up.

1

Enrolment only in person

Families decide at night or at the weekend. If they can only sign up during office hours, some sign up elsewhere.

2

One-off classes not paid on booking

A revision class booked and not paid for is an hour that may end up empty. Taking payment on booking makes sure they come.

3

Fees at the end of the month

Sending receipts by hand and checking who has paid takes a whole afternoon every month. With payments recorded, you see it at a glance.

4

Not letting families know

A timetable change or a cancelled class that isn't communicated in time leads to complaints. A WhatsApp message arrives and gets read.

5

Full groups with no waiting list

When a group fills up, whoever is left out looks for another academy. With a waiting list, the first drop-out is offered automatically.

Frequently asked questions

How do I get more students for an academy?

By making online enrolment possible at any time, asking happy families for reviews and offering a trial class that can be booked in one click.

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Updated on 29/09/2026