How to prevent fake tickets and touting
The most common fake ticket is a screenshot of a genuine ticket sold to several people. It's stopped with a QR scanned at the door that only gets in once. Touting is curbed with a per-person ticket limit, named tickets if needed and official resale: whoever can't go resells at face value and the old QR stops working.
A QR that only gets in once
If the door is checked by eye, a screenshot is worth as much as the genuine ticket. With a scanner that marks each QR on entry, the second person showing the same screenshot comes up red.
Limits and named tickets
- A maximum number of tickets per person, so nobody buys twenty to resell them.
- Tickets in the name of whoever gets in for the dates with the most demand.
- Passing the ticket to a friend from the platform itself, instead of sending screenshots.
Official resale
If someone who can't go has no safe way to resell, they'll do it on their own and the buyer risks a duplicated ticket. With resale inside the platform, the ticket changes hands, the old QR stops working and you set the rules.
How Servomo does it
Every ticket has its QR, which the door staff scan with a phone and which only gets in once. You can limit tickets per person, allow them to be passed to a friend and open safe resale between customers.
No monthly fee, just a percentage of what you sell, from 4% with no contract to 2% with a 4-year contract. Each ticket pays at least €0.30 + VAT. VIP tables and free guest lists pay no commission, and any booking fee for the buyer is set by the organiser (up to 10%).
Frequently asked questions
How do I know if a ticket is fake?
By scanning its QR at the door: if it doesn't exist or has already been used, the scanner says so. By eye you can't tell a screenshot from the genuine ticket.
Can I ban resale?
You can choose not to offer it and use named tickets, but whoever can't go will look for another way. Official resale at a controlled price usually protects the crowd better.
What if someone arrives with a duplicated screenshot?
The scanner warns that the QR has already been used and at what time. The door decides with that information, and the attempt is logged automatically as an incident.
Servomo does all of this for you
Online tickets and lists, promoters with their own link and settlement, QR at the door and live capacity. The money goes straight to your account and our commission is settled afterwards.
Updated on 11/11/2026