Nightlife glossary
The words you hear most when organising a party are capacity, advance ticket, early bird, free list, promoter, booking fee, box office, named ticket, resale and cashless. Here each one is explained in one line, for anyone starting out or to explain them to your team.
Ticket sales
- Capacity: the maximum number of people allowed inside the venue at the same time.
- Advance ticket: a ticket bought before the day, usually at a lower price than at the door.
- Early bird: the first price tier, with few tickets, for those who buy before anyone else.
- Tiers: prices that go up on their own when each quota sells out or a date passes.
- Booking fee: what's added to the ticket price at checkout; set by the seller or the platform.
- Box office: sales at the door on the day.
- Named ticket: one that carries the name of whoever gets in, so it can't be sold on to just anyone.
- Resale: selling a ticket that has already been bought; safe if it goes through the platform and the old QR stops working.
The night
- Promoter (RRPP): the person who brings people to the party and earns a commission for them.
- Free list: the guest list of people who get in free or at a discount, usually until a set time.
- VIP table: a table reserved for a group, usually with a minimum spend and a deposit.
- Cashless: paying at the bar with a topped-up wristband or card, without cash.
- Settlement: the end-of-night tally: what each promoter sold, their commission and the cash they hand in.
- TicketBAI and VERI*FACTU: the mandatory invoicing systems: TicketBAI in Bizkaia, Gipuzkoa and Álava, and VERI*FACTU in the rest of Spain.
Frequently asked questions
What is a free list?
The guest list of people who get in free or at a discount, usually until a set time. With Servomo, each promoter has their own and it pays no commission.
What is an RRPP (promoter)?
Public relations: the person who brings people to the party and earns a commission for each ticket or each person who comes in through them.
What is an early bird ticket?
The one in the first price tier: few tickets, at the lowest price, for those who buy first. When they sell out, the price goes up.
Servomo does all of this for you
Online tickets and lists, promoters with their own link and settlement, QR at the door and live capacity. The money goes straight to your account and our commission is settled afterwards.
Updated on 11/11/2026