Your basketball club's ticketing platform
Selling the ticket, opening the arena door and knowing how many people are inside. No monthly fee: you pay 4% + VAT of what you sell, going down to 2% if you sign for 4 years, and from a one-year contract the club's custom website and setup are free. It's settled every week, without waiting to be paid out at the end of the month.
What you'll use most
Built for match day
Every game, with its tickets and its season ticket holders
The club publishes every game and puts it on sale with its rates (general, concession, child), its allocation per area and its sales window. What season ticket holders pay is decided game by game: in the regular season the season ticket usually covers the ticket, and for a play-off a member price is set, which the holder sees when they log in. Payment by card, Google Pay and Bizum, and the ticket comes with its QR. Areas and doors are set up once and every game inherits them, so publishing the next game takes two minutes.
The arena door, with a phone
Each entrance has its own revocable validation link that works from the phone of whoever is on the door: no account, nothing to install and no devices to buy. Several can be opened at once when the queue builds up, and a ticket already validated can't get in twice. If someone turns up at the wrong entrance, they're shown theirs without using up their ticket.
Double-headers without the confusion
Each game has its own capacity, tickets and door, even when there are two on the same day in the same arena. You see tickets sold, who has already come in and how much capacity is left, updated with every validation and broken down by game, which is how occupancy is justified when someone asks for it.
Ideal for: LEB Oro and LEB Plata clubs, the women's league, Primera FEB, regional leagues, youth academies and training clubs with their own arena.
And on top of that, all this
A personal service and an invoice for every sale
A dedicated person, on WhatsApp or face to face
Someone who knows your business looks after you, with no call centres or support tickets. We set it up, explain it to you and, if you need something the platform doesn't do, we develop it for you.
Automatic invoices across Spain, except Navarre
Every ticket paid through your card terminal comes with its legal invoice: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre). Nothing to pass on by hand to your accountant and no other software to buy.
Your season ticket holders
Perks only the membership card unlocks
The club publishes on its page the perks agreed with local shops and sponsors: the photo, the discount in big letters and the link to use it. Non-season ticket holders see them locked, which is one more argument in the season ticket campaign; holders go straight in. The club writes them and switches them on whenever it wants.
Digital season ticket card
Every season ticket holder carries their card on their phone, with a season QR that gives them access to every game without issuing a ticket and shows their area and seat at the door if the club uses them. It isn't transferable: each member gets in once per game. The design is customised with the club's colours, and each card has its counter by competition so you know who comes and who hasn't turned up for half the season.
Season ticket campaigns and renewals
The club opens the season and renews all its season ticket holders at once, keeping their member number and seat. Anyone who isn't one yet can request it from the club's page, and the club decides whether to accept automatically or review each request. Payment goes to the club's own card terminal and, until the season ticket is paid, the card doesn't open the door. No more paper lists in September.
Renew without going to the club
The season ticket holder identifies themselves with their ID and member number, renews and pays without a trip. If they can't make it one weekend, they release their seat from their phone: the club puts it back on sale and their card doesn't open the door that day, so nobody finds their seat taken. Releasing counts as attendance, because letting the club know deserves a reward.
Multi-game packs
Whichever games the club wants at a joint price: the four November home games, or the derby plus the next two. The supporter pays once and receives the ticket for each game with its QR, just as if they had bought them separately.
Sell and get paid
Stop sales instantly
When you need to stop (the arena filled up another way, the game is postponed, a wrong price), the club cuts online sales for one game or all of them at once, with the reason shown to anyone trying to buy. Nothing is cancelled: tickets already sold remain valid and the box office can still record what it takes in person.
Online ticket sales
Sell paid tickets with types (Early Bird, General, VIP), quotas and sales windows. Money goes straight to your own merchant TPV (card and Bizum) and the QR ticket is issued automatically.
Price tiers
The same ticket at one price or another depending on when it is bought: €10 until Thursday and €15 after that, or until the first hundred run out. It switches on its own at the time you set.
Box office & live analytics
Sell at the door from the panel (cash or your card terminal) with an instant QR ticket, and follow sales by channel, revenue and check-ins live.
Shareable event page
Every event gets its own page with photo, details and a 3-step signup, ready to share on social media or WhatsApp.
Fill the arena
Partners and groups
Each partner, school or youth club has its own sales link: it works without an account, can see at any time what it has sold and every ticket is credited to its name. With the option to give it its own per-game discount.
Promoter panel and broadcast
Each promoter signs in with their email: they sell tickets in person, log the cash they collect and message all of their people at once with several places and times to meet. Each one taps the one that suits them, and afterwards the promoter can message just one time slot.
WhatsApp alerts for attendees
Confirmation on signup, a reminder the day before and an automatic notice if the event is cancelled.
Attendee CRM & campaigns
Your attendee base builds itself, without duplicates. Send email campaigns per event or to everyone, only to those who gave consent, with one-click unsubscribe.
Fixed fee + You get paid for every ticket instantly
Pricing for basketball clubs
From 1 January 2027 the rate goes up one point
Without a contract it will go from 4% to 5%, and with 4 years from 2% to 3%. Sign your contract before then and you keep today's rate for good.
To keep today's rate
With a contract
From 1 to 4 years
0 € a month. No fee and no per-event charge.
Choose your contract length
3% + VAT per ticket sold
Premium Website, setup and the whole product included
- Custom Premium Website, free
- Your website on your own domain, included
- Priority delivery in under a week
- All add-ons included
- Invoicing and TicketBAI included
- Your events' own social network and app
No contract
Leave whenever you want
0 € a month. No fee and no per-event charge.
4% + VAT per ticket sold
(Premium Website worth 300 €, setup and creation not included)
- Tickets, QR codes and door access control
- Real-time capacity and lists per promoter
- Invoicing and TicketBAI included
- Your events' own social network and app
- No lock-in: leave whenever you want
With a contract
From 1 to 4 years
0 € a month. No fee and no per-event charge.
Choose your contract length
3% + VAT per ticket sold
Premium Website, setup and the whole product included
- Custom Premium Website, free
- Your website on your own domain, included
- Priority delivery in under a week
- All add-ons included
- Invoicing and TicketBAI included
- Your events' own social network and app
Key accounts
Tailored
If you turn over more than €1M a year, we prepare an offer based on your volume.
Negotiated rate
Everything in the contract, with key-account terms
- Rate negotiated on your volume
- A dedicated Servomo contact for your account
- Custom development and integrations
- Premium Website, setup and all add-ons included
- Invoicing and TicketBAI included
A custom system from an agency starts at 13.500 €. Here it's included.
With any contract you get your website and the whole system set up and built to measure, without paying for the project. You only pay a percentage of what you sell.
- Custom Premium Website, with your brand and your domain
- Custom ticketing and events system
- Custom invoicing with TicketBAI included
- Your events' own social network
- Available as an app, on the App Store and Google Play
From 4% to 2% + VAT per ticket, settled every week
On ticketing sales, and paid by the club: fans see no percentage surcharge when buying. It's settled weekly so the cost follows your sales. No monthly fee: on 10.000 € sold in a week it's 400 € without a contract, and 200 € signing four years.
All of this is included
Whether you sign a contract or not. Nothing you need to sell tickets and open the door is charged separately.
Games
- Date, time, opponent, match day and competition
- Calendar for the whole season
- Duplicate a game and its prices
- Promotions and special prices
Ticketing
- General, child, senior, away and companion tickets
- Price per ticket type
- Ticket limit per person
- Multi-game packs
- Discounts and promo codes
Access
- A QR per ticket, no readers to buy
- A scanner per gate, named and revocable
- Alert for a used or duplicate ticket
- Live capacity, per game and per gate
Members and supporters' clubs
- Season ticket sign-ups, cancellations and renewals
- Digital card with a season QR
- Automatic season ticket holder discount
- Supporters' clubs with their own lead, allocation and link
Box office and money
- Box office sales on match day
- Takings per game and cash count at close
- Weekly settlement with its sales and fees report
- Refunds
Club and staff
- Roles: management, box office, gate and supporters' clubs
- Tickets sold, entries and occupancy per game
- Comparison between match days
- The supporter CRM belongs to the club, and can be exported
Optional extras
Prices without a contract. With a contract they are all included, except the API, which is quoted.
Your summary
- Cuota de club (from)
- €100/month
- Extras
- None
€100/month + VAT
Prices without a contract: with a contract, all add-ons are included. Plus 4% + VAT of ticketing sales without a contract, paid by the business.
You don't set it up
We'll have your stadium set up before we meet
Tell us your areas, your gates and your season tickets, and we'll load them so you can see it working before you decide anything.
- 1.You tell us your zones, your gates and your season tickets when you book the demo.
- 2.We build it and leave it ready for you to look at.
- 3.We hand it over by email or DM, ready for you to look through. And if you book the video call or the on-site visit, we walk you through it and fine-tune it with you live.
Getting set up with us
We set up your club and leave it explained and running in person. One-off payment, no lock-in.
Book any of the three and your trial goes from 14 days to a full month.
Demo setup
60 €
We set up a trial club before we meet: a sample match, stand zones with their capacity and price, gates with their scanner, season tickets and panel access, with questions answered over WhatsApp.
Required before an on-site visit
Book itVideo call walkthrough
40 €
20-30 minutes on a video call to go through the dashboard, answer your questions and decide whether it fits, with nobody travelling.
Optional · 20-30 min
Book itOn-site visit
120 €
We come to your stadium: full walkthrough of access and per-gate QR, live capacity, ticket sales, members and supporters' clubs, box office, security and stats, configured and tested live.
About 3 h, travel included · requires the demo
Book itWould you rather set it up yourself? It's free.
You create the account and load your areas, gates and season tickets from the dashboard, at your own pace. The option above just saves you that work.
An arena isn't a stadium, and the software shows it
Ticketing platforms usually take between 3% and 12% of every ticket, and they're designed for venues with thousands of spectators. A LEB or women's league club fills between three hundred and three thousand seats, sometimes plays two games in one weekend between the first team and the youth teams, and doesn't have an office open all week to sell season tickets. With Servomo there's no fee: 4% + VAT of what you sell, going down to 2% + VAT with a contract, settled every week; and the money for each ticket goes straight into the club's account: there's no payout to wait for. Your supporters' data is yours.
Frequently asked questions
How much does Servomo cost for a basketball club?
The same as any club: €0 a month and 4% + VAT of what you sell without a contract, box office included, or 3% with 1 year, 2.5% with 2 years, 2.25% with 3 years and 2% with 4 years, settled every week. From a one-year contract, the club's custom website and setup are included.
We play two games in the same weekend. Is that a problem?
No: each game is independent, with its own capacity, tickets, rates and door, even if they're on the same day in the same arena. Season ticket holders get into the games their season ticket covers and each game's tickets are counted separately.
Our arena isn't numbered. Does it still work?
Yes. Numbered seats are optional: you can sell by area without seats, or with no areas at all, with a single capacity. A season ticket holder's seat can be noted as free text if you keep track of it by hand.
Who collects the ticket money?
The club. The money goes from the buyer straight to the club's card terminal, so there's no payout to wait for and nobody holding on to your takings. Servomo charges its percentage to the club on what's sold. If the club wants to pass it on, it can add a booking fee for the buyer, up to 10%.
Can we start mid-season?
Yes. The remaining games are loaded, the season ticket campaign opens with the members you already have and the digital card starts working at the next game. There's no need to wait until September.
Do the tickets come with an invoice?
Yes, every sale that goes through the club's card terminal comes with its legal invoice, with no extra software: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre).
Who helps us if we have a question?
A person from Servomo who knows the club, on WhatsApp or face to face, on match day too. And if you need something the platform doesn't do, we build it for you.
Start this season
Set up your stadium, areas and gates once. Every match day inherits them on its own.