Festival ticketing platform: tickets, NFC wristbands and access control

Your ticketing platform that really knows you

Tiered tickets, several QR-checked gates and your attendees on your own list. We set it up for you.

  • You get paid for every ticket instantly
  • No fee: you only pay if you sell
  • Passes and accreditations
5 out of 5 from the businesses already using it

Already working with Servomo

Guinness World Record

The world's longest talo with txistorra was sold with Servomo

On 18 October 2026, ABK (Asociación Barakaldo) set the Guinness World Record with a 103.18-metre talo on Paseo de Los Fueros. All 3,000 portions were sold with Servomo, each with its own ticket and QR code, and they sold out in three weeks.

of talo with txistorra
103.18 m
of talo with txistorra
tickets sold with QR codes
3,000
tickets sold with QR codes
to sell out
22 days
to sell out
See the full case study
ETB2's Teleberri news showing the Servomo ticket for the world's longest talo with txistorra
How ETB2's Teleberri news covered it

The problem

What gets hard when selling festival tickets

You pay the artists upfront and the ticketing platform pays out later

Your ticket money sits in someone else's account just when you need it most.

Several gates and a ticket that gets in twice

A shared screenshot and nobody at the other gate notices.

Accreditations on a separate sheet

Artists, press and production on a list nobody at the gate has up to date.

That's what Servomo is for. Here's what changes:

What changes compared with your ticketing platform

Close, personal service

We adapt the platform to what you need. You talk to a person who knows your business, on WhatsApp or face to face.

The money, to your terminal

Every ticket is charged to your account. Nobody holds on to your takings.

The fees, for you

You set the booking fees and they go to your card terminal, not someone else's.

Businesses already using it say it

A relief for my business

I went for this app and I'm delighted. Any problem I run into with the app I report through WhatsApp, and they solve all my questions and all my problems on the spot. The service is a 10. On top of that, every so often they roll out new features. For me, a relief for my business.
Reliability
Ease of use
Support
Ana Corte NailsNava

Real, timely management

Managing appointments is super easy, my day is very organised with this app. It's a simple app, easy to understand, very intuitive and in Spanish. The best thing is that it's made here in Spain and its support is better than the well-known foreign ones, whose support is only in English and with machines you can't understand at all. Servomo has come to offer an easy, timely service in Spanish. I hope they keep growing.
Reliability
Ease of use
Support
Natural estetica holisticaBilbao
I've been using it since the beginning and so far I'm very happy! Whenever I report a problem they fix it within hours!
Reliability
Ease of use
Support
Ötzi Tattoo StudioBarakaldo
I've been delighted with the page from the very first moment. They are lovely and switching to them has been one of my best decisions
Reliability
Ease of use
Support
BeautysBarakaldo

A personal service

Real people behind the app

We are a small, approachable team. We are with you from day one.

We set it up for you

We create your events, your ticket types and your page. You just share the link.

We make any changes you ask for

Does your festival work differently? Tell us and we'll adapt it to the way you work.

Personal, friendly service

Someone who knows your festival, on WhatsApp or in person. No call centres.

We teach you how to use it

You, your door staff and your promoters, so day one goes smoothly.

Advantages

Ticket tiers, several gates and door check for festivals

Online ticket sales

Sell out before the doors open, with the money going straight to your account.

See how it works
  1. 1You create the event with its ticket types and capacity.
  2. 2You share your page on Instagram or WhatsApp.
  3. 3They pay by card, Google Pay or Bizum and get their ticket instantly.

Tiered pricing

Early bird, first and second release: the price goes up by itself as each tier sells out.

See how it works
  1. 1You create the tiers with their price and allocation.
  2. 2When one sells out, the next one opens.
  3. 3You see how much you've sold in each tier.

Several gates at once

Each entrance with its own scanner, and no ticket gets in twice anywhere.

See how it works
  1. 1You create your entrances and give each gate a scanner.
  2. 2Each one checks tickets from their own phone.
  3. 3You see live how many people come in through each entrance.

Live capacity

You know how many people are inside without counting by eye.

See how it works
  1. 1You set the event's capacity.
  2. 2Every scan at the door updates it.
  3. 3You see sold, inside and available on your phone.

Promoters with their own link

Every promoter sells with their own link and you see how much they bring in.

See how it works
  1. 1You add your promoters, each one with their own link.
  2. 2They share their link and every sale is logged under their name.
  3. 3When the festival ends, each one's payout is worked out automatically.

The ticket on your phone

It arrives by email, as a PDF, and ready to save to the phone's wallet.

See how it works
  1. 1The attendee buys or signs up.
  2. 2They get the ticket in their inbox instantly.
  3. 3They save it on their phone and show it at the door.

Your customers are yours

You have someone to tell about your next event, without depending on a ticketing platform.

See how it works
  1. 1Every purchase saves the contact to your list.
  2. 2You see who came and to which events.
  3. 3You email them your next event from the dashboard.

What no ticketing platform gives you

A photo wall for your festival crowd

People don't just buy the ticket: they come back to the app before and after the event, and every photo they post is advertising for you among their friends.

A photo wall for every event

Ticket holders post their photos, react and comment on everyone else's.

Profile, @ and Instagram

Every guest has a profile, tags their friends and follows them.

See who's going

The guest list wins over the undecided, and you decide whether it's shown.

Your money

Every festival ticket, paid instantly into your card terminal

No middlemen. Every ticket is charged through your own card terminal and lands in your bank. Nobody holds your box office or pays it out weeks later.

Our commission, afterwards and separately: from 2 % to 4 % + VAT. We invoice it on what you sold, we don't take it out of your money. No monthly fee. From a one-year contract, the Premium Website and the setup are included.

See all the benefits

Passes and day tickets

Sell the full pass and the single-day ticket on the same page, each with its own allocation and price. The pass is validated each day without being used up: the system knows it came in on Friday and lets it in on Saturday. And with price stages, so the early bird closes on its own when it reaches its allocation without anyone keeping watch at midnight.

Accreditations for artists, press and production

Each accreditation is a QR with its holder and its scope: who gets into backstage, who into production and who only onto the site. They're sent by email, withdrawn one by one if someone leaves the team, and validated at the door just like a ticket, without anyone having to recognise faces.

Several entrances, each with its own

Each entrance validates only what belongs to it: site, camping, VIP area or backstage. Anyone who comes to the wrong one gets an amber notice telling them where to go in (not a red rejection) and their ticket isn't used up, because getting the wrong queue isn't trying to sneak in.

A personal service and an invoice for every sale

A dedicated person, on WhatsApp or face to face

Someone who knows your business looks after you, with no call centres or support tickets. We set it up, explain it to you and, if you need something the platform doesn't do, we develop it for you.

Automatic invoices across Spain, except Navarre

Every ticket paid through your card terminal comes with its legal invoice: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre). Nothing to pass on by hand to your accountant and no other software to buy.

The door and the site

QR access control with a phone

Every ticket, pass or accreditation carries its own unique QR and is validated with your team's phones. As many people can scan at once as you have entrances, and each scan is credited to its post and its time.

Real-time capacity and attendance

As tickets are scanned you know how many have come in, through which entrance and at what pace. It's the figure the town council or the body that authorises the event asks you for, and the one that tells you how many pass holders turned up on Sunday.

NFC wristbands at the gate

At the gate the QR is scanned and the wristband is held up: from then on the ticket is on the wrist and the QR no longer opens the door, so a screenshot is no use to anyone else. With the wristband people go out and come back in, each entrance only lets through whoever belongs there, and if a wristband comes in while it's already inside, the door staff see it. Wristbands from any supplier work, read with an Android phone with NFC.

Wristband payments at the bars

Attendees top up their balance from their ticket, before arriving, or at the on-site box office, and pay at any bar by holding up the wristband. Top-up money goes to your card terminal. From their ticket they see what they've spent it on and request a refund of what's left: online top-ups go back to their card automatically and cash top-ups are refunded the way they tell you. You set the deadline.

Bar POS on the phone

Each bar is a POS that opens on the bartender's phone: categories, favourites at the top and "Home" always at hand, and two drinks are two taps without leaving the category. It charges in cash (with the change), by card terminal or with Bizum, each bartender signs in with their PIN and the manager voids, gives drinks on the house and closes the bar. The items are your products, so stock goes down by itself and supplier deliveries and the till are already done.

Incidents and bans

Log what happens during the festival with its area, severity and who reported it, and ban a person from entry for the rest of the event. Rejected entries are logged automatically, without anyone having to write them down in a notebook.

On-site box office

Sell tickets and passes at the box office itself, in cash or by card, and have it add up with what was sold online. At the close of each day you have a single figure, not two different systems added up by hand.

Sell and fill up

Stop sales instantly

When you need to stop (a pass sells out through another channel, capacity changes, a wrong price), you cut online sales for one day or for the whole festival, with the reason shown to anyone trying to buy. Sales through your partners' links are cut too. Nothing is cancelled: what's already sold remains valid and the on-site box office can still record what it takes in person.

The festival page

Your festival has its own page with the line-up, the dates, practical information and the checkout. It works on mobile without anyone having to install anything or create an account to buy, which is where half of all sales are lost.

Promoters and partners

Hand out their own links to your promoters, partner shops or the collectives that sell tickets for you in another city. Every sale is credited to whoever brought it, and at closing you know who sold how much without asking anyone for screenshots.

Resale between attendees

People who can't go resell their pass within the platform: the old one is voided and the new one is issued in the buyer's name, so two people with the same QR never turn up at the gate. You decide whether you allow it and on what terms.

Messages to ticket holders

If a set time moves, an artist cancels or something changes on site, you tell everyone with a ticket at once, and only them. No building a broadcast list by hand or hoping they see an Instagram story.

Your audience and your numbers

The attendee base is yours

Whoever buys a ticket goes into your customer records, not those of a platform that then charges you to reach them. You can download it and open next year's sales by telling the people who already came first, which is how you sell a pass in January.

Numbers by day and by type

Sales by ticket type and stage, week-by-week sales pace, how many of the buyers came in and what each partner brought in. It's what decides the line-up, the price and the dates of the next edition.

Legal invoicing included

Every payment generates its invoice in line with the region's regulations (TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre)), without buying any extra module.

What's new

A photo wall for every event

Every event has its wall: anyone with a ticket uploads photos, reacts and, if you turn it on, comments. Each person has a profile with their @ and Instagram, follows others, mentions them in photos and can appear in the who's going list. You decide whether people can comment, whether people without a ticket can see the wall and whether there's a who's going list, and you hide anything you don't want.

Scheduled campaigns with results

Write the campaign once and it goes out by itself in batches on the day and at the time you set, without burning your email address. Then you see person by person who received it, who clicked the link and who ended up buying.

A link for every place you advertise

Create a link for each promotional action, with its day and time, and see how many people come in through it, how long they stay, how many start to buy, how many drop off at payment and how many buy. So you know which ad fills the room and which doesn't.

Every buyer invites their friends

Below their purchase, each person gets their own link to share with friends and family, with the text you choose. They see how many came in and bought through theirs, and you see the list of who brought whom.

Your logo on every ticket

The PDF ticket and the phone wallet pass carry your business's logo next to Servomo's, with the date on its own line so it reads well at the door.

A reminder that the event is starting

An hour before, ticket holders get a notification on their phone. It reaches the people who signed up weeks ago and had forgotten.

Bans by email, ID or membership card

The ban is set on their email, ID or membership card, so it doesn't depend on how they spell their name: they can't buy a ticket, the box office rejects them and, if they already had one, the scanner won't let them in. Every attempt is logged.

Ideal for: Festivals and events over several days or with several entrances, with passes, production accreditations and their own sales team.

How you start

Your festival on sale in three steps

  1. 1

    You message us on WhatsApp

    Tell us about your next edition: days, entrances and capacity.

  2. 2

    We set up the festival for you

    Tiered tickets, passes, every gate with its scanner and the accreditations.

  3. 3

    You sell from the very first ticket

    The money goes into your account as it sells and your crowd stays on your list.

How much more would you keep?

Enter your numbers and what your ticketing platform charges today. With Servomo you pay from 2 % to 4 % + VAT.

According to the venues that work with them, FourVenues and other nightlife ticketing platforms charge from 4 % to 10 %. Enter the one you pay.

With Servomo, depending on the contract:

Your ticketing platform keeps per month

420 €

With Servomo (3 % + VAT)

180 € + VAT

You keep on top

240 € a month

2,880 € a year

What do you use now?

With your numbers and the comparison you picked.

Pricing for festivals

From 1 January 2027 the rate goes up one point

Without a contract it will go from 4% to 5%, and with 4 years from 2% to 3%. Sign your contract before then and you keep today's rate for good.

To keep today's rate

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Free Premium Website

With a contract

From 1 to 4 years

0 € a month. No fee and no per-event charge.

Choose your contract length

3% + VAT per ticket sold

Premium Website, setup and the whole product included

  • Custom Premium Website, free
  • Your website on your own domain, included
  • Priority delivery in under a week
  • All add-ons included
  • Invoicing and TicketBAI included
  • Your events' own social network and app
Prices exclude VAT. The percentage is calculated on what the business sells and settled afterwards, every week. Any booking fee for the buyer is decided by the business. With a contract you sell exclusively through Servomo. If you leave early or sell through another platform, you pay in full for what was included: the Premium Website (300 €) and, if you have it on your domain, its implementation (400 €).
All in one

A custom system from an agency starts at 13.500 €. Here it's included.

With any contract you get your website and the whole system set up and built to measure, without paying for the project. You only pay a percentage of what you sell.

  • Custom Premium Website, with your brand and your domain
  • Custom ticketing and events system
  • Custom invoicing with TicketBAI included
  • Your events' own social network
  • Available as an app, on the App Store and Google Play

The percentage is paid by whoever receives the ticket money: if you collect it, you; if the venue collects it for that event, the venue. The same ticket is never charged twice, and nothing is charged to the buyer.

What Servomo charges, in one table

2026 pricing, published. No monthly fee: a percentage of each ticket sold, with a minimum of €0.30 per ticket, plus VAT. You can pass it on to the buyer as a booking fee. The money from the sale goes into your business's card terminal.

ContractPer ticket soldMonthly feePremium website and setup
No contract4 % + VAT€0Extra
1 year3 % + VAT€0Included
2 years2.5 % + VAT€0Included
3 years2.25 % + VAT€0Included
4 years2 % + VAT€0Included

Without having to set it up yourself

Prefer us to set it up for you?

There's no set-up fee because no two events are the same: tell us about yours (date, capacity, ticket types and how many entrances) and we'll send you a fixed quote, with a deposit if a date needs reserving. On the day, your own staff run the door with their phones: we leave everything set up and don't go to the venue.

Asking commits you to nothing. Prefer to set it up yourself? Create your free account.

Questions

Frequently asked questions about festival ticketing

It's a small edition, is it worth it?

Yes: no monthly fee, no per-event fee and no lock-in. Just 4 % + VAT of what you take in ticket sales.

Is my attendees' data mine?

Yes. Buyers go on your list, not a ticketing platform's, and you can message them to announce the next edition.

Is the pass used up when they come in on the first day?

No. A pass is valid for its days and is validated on each one without being used up: if it came in on Friday, it gets in on Saturday too. And if you also sell single-day tickets, each one is valid only for its own day.

My site is a field with no mobile coverage. Does it work?

Not entirely today, and we'd rather say so up front: each validation checks with the server, so at a site without reliable coverage the door suffers. We have offline scanning planned but not built. If your site has its own wifi or a stable network, it works today; if not, talk to us before signing up and we'll tell you honestly whether we can handle your case.

Can a ticket be linked to an NFC wristband?

Yes. At the door the QR is scanned and, right after, the festival's NFC wristband (from any supplier) is held to your team's phone, which links it to that ticket. From then on the wristband is used to leave and come back in, opens only the areas of its ticket type, and the QR stops working, so nobody gets in with a screenshot. And the same wristband pays at the bars: attendees top up their balance online (the money goes into your terminal) or at the box office, and whatever is left over is refunded. It's read with an Android phone with NFC (in Chrome or the Servomo app) or with the app on an iPhone.

How much does it cost?

No monthly fee and no fee per event: 4% + VAT of what you collect for tickets without a contract and, with a contract, 3% with 1 year, 2.5% with 2 years, 2.25% with 3 years and 2% with 4 years, with the custom Premium Website and setup included. From 5,000 attendees we look at it with you instead of applying a rate.

When do I get the ticket money?

As tickets sell. The buyer pays your card terminal directly, so the money is in your account from day one and there's no later payout to wait for. It's the difference you notice most when you have to pay artist fees and production before the festival.

Can I give accreditations to artists and press?

Yes, and with a different scope for each group: site, backstage or production. Each has its QR and its holder, they're sent by email and can be withdrawn one by one if someone leaves the team.

I run the festival at a third party's site. Can control be shared?

Yes. You can give the site's team access only to scan at their gate, without them seeing your sales or your data. And if the site collects the tickets instead of you, the commission is paid by whoever receives the money.

Do tickets come with an invoice?

Yes, every sale comes with its legal invoice, with no extra software: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre).

What do I pay if an edition sells little?

Only the commission on what you sell: 4% + VAT with no contract, or 3% with 1 year, 2.5% with 2 years, 2.25% with 3 years and 2% with 4 years. There's no monthly fee and no fee per edition, so an edition that doesn't go ahead costs you nothing.

We get it ready for you

Message us and we'll set it up with your next edition. We'll tell you the price, no strings attached.